THE PROCESS

When it comes to any celebration everyone looks for that all-important cake. From fun semi-naked tiers adorned with fresh flowers to cute character driven designs we can help create the perfect cake for your special occasion. If you’ve never ordered from us before or you’d like to know what happens next keep reading.

Lead Time

Our lead-time is 2 weeks - 1 month for party cakes, but this can vary depending on the time of year. Sometimes we do have limited slots available at a shorter notice, please email us at [email protected] and we’ll check for you.

Contact us

If you’ve had a look through our gallery and spotted something you like or you want us to design a cake for you we’d love you to get in touch. You can reach us through email, contact form message, Facebook, Instagram, or even text. Send over your celebration date, cake ideas and inspiration and we’ll get back to you. If you don’t have any ideas or inspiration just yet don’t worry! We’re happy to offer as much advice and guidance as you need.

Order

You can secure your cake with a 25% deposit which is based on the total cost of your order. Once the deposit reaches us we’ll send over an invoice to your supplied email address which will include all the details of your cake, how much you’ve paid and what you owe. Once you have your invoice your cake is booked! All deposits are non-refundable. For more information on our order process or to make an enquiry click here.

Design

From fun, novelty themes to vibrant colour palettes we think discussing what you want is a great place to begin the design process. Send over your ideas, thoughts and inspiration and we’ll work with you to create your perfect cake. If we’re designing you a bespoke cake or you can’t quite imagine how your ideas will come together we’ll sketch them for you. Once your sketch is complete we’ll send it over via email and we can discuss any edits you’d like to make.

Delivery & Collection

Currently, we only offer delivery and set up for larger wedding orders. We’ll arrange a convenient time for you to collect your cake from us. As we do this by appointment only you can view your cake and settle your bill in private before you take it away to enjoy.

Stand Hire

We have quite the collection of cake stands and they’re all available for hire. Here’s a list of our most popular and costs:

Milk Glass Cake Stand by Mosser Glass available in white, clear, pink, black, jade and grey marble - £25 fee + £50 refundable deposit.

Ingredients and Dietary Requirements

We use only the finest ingredients in all of our cakes, cupcake and confections. From natural extracts and essences to Madagascan vanilla and Belgian chocolate we pride ourselves on taste as well as design. We offer vegan, vegetarian and gluten free treats too so be sure to get in touch to discuss your options.

If you have an allergy or dietary restriction please get in touch before placing an order so we can offer any knowledge or guidance needed. All of our products are made in our 5 star food hygiene rated kitchen where we take every care to minimise the chance of cross contamination. However, we do still store and work with allergens including NUTS, GLUTEN / WHEAT, SOYA, DAIRY & EGGS so there is always a chance your treats may come into contact with these. ALCOHOL is also used in some of our flavours.

Restrictions and risk can be discussed in further detail with us either via email or during your consultation.

We only ever use free range eggs.

Five Star Rated

Our kitchen and studio space has a 5 star Food Hygiene score which you can view here. We are also fully covered with Public Liability Insurance.

Cancellations and Full Terms & Conditions

If you need to cancel your order or you’d just like to read up on our terms and conditions click here. Please note, however, that all deposits are non-refundable.